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  • Can I return my order?
    At Little Jasmine, we prioritize the safety of our consumers and employees. Due to the nature of our business, we cannot accept returns for hygiene and safety reasons for food products. However, we understand that customer satisfaction is paramount. Therefore, we offer refunds within 7 days of purchase if you are unsatisfied with our product or if the product arrives damaged. For more information, please visit: https://www.littlejasminefood.com/shipping-returns
  • Does Little Jasmine have a loyalty program?
    Yes! Little Jasmine's loyalty program is FREE and easy to join. Start getting rewarded today by earning coins that can be used to pay for your future purchases. For more information, please visit: https://www.littlejasminefood.com/loyalty-program
  • What is Arroyo Kitchen by Little Jasmine?
    Arroyo Kitchen is Little Jasmine's sister brand specializing in international cuisine and lifestyle goods. Visit us at: www.arroyokitchen.com
  • How long does shipping take?
    Orders will be processed and shipped within 3-5 business days after the order is placed. You will receive an email confirming your tracking number and expected delivery date. While we strive to meet our standard shipping times, please note that delays can occur due to unforeseen circumstances. For more information, please visit: https://www.littlejasminefood.com/shipping-returns
  • Does Little Jasmine offer wholesale pricing?
    Yes, Little Jasmine offers wholesale pricing for qualified retailers! To apply for a wholesale account with us, please visit: https://www.littlejasminefood.com/wholesale
  • Where can Little Jasmine products be found in stores?
    Little Jasmine can be found in specialty Asian grocery stores and several supermarket chains including: -168 Market -99 Ranch -Daiso -Grocery Outlet -H Mart -Kroger -Mitsuwa -Marukai -Nijiya Market -Ralphs -Seafood City Market -Smart & Final -Tokyo Central -and more! Check out our store locator feature to find a store near you!
  • Can I track my order?
    Once your order is processed and shipped, you will receive an email with the tracking number for tracking your package. This email is usually sent within 24 hours after your order has shipped. You can use this tracking number to monitor the status of your order shipping.
  • Are Little Jasmine products vegan-friendly?
    Yes, most of our products are vegan-friendly. We have plenty of delicious vegan options to choose from: - Little Jasmine Bottled Teas - Little Jasmine Vegan Jerky - Little Jasmine Organic Roasted Seaweed - Little Jasmine Vegan Jelly Candy However, please note that our Little Jasmine Ice Cream products contain real cow milk.
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